Account
The Account page is divided into different sections:
Account Information:
Displays the general account information.
Click on the Modify... button to change the account information.
Security Policy:
Displays the account security level: Standard or Enforced Security.
It also displays the degree of complexity of the password and if Two-Factor Authentication is enabled.
Click on the Modify... button to display the Security Policy and change the security level protection.
More information about two factor authentication can be found in the Two-Factor Authentication section.
Credit & Contract:
Displays the current credit balance of your Talk2m account. It also displays the number of concurrent connections of your Talk2m account.
On a free+ account, only 1 concurrent connection is possible.
Note
Concurrent connection = one user connected to an Ewon through Ecatcher.
Multiple concurrent connections are only available for Pro accounts
Click on the Credit and payments... button to display the monthly Credit and Payments reports.
Click on the Request Talk2m Pro... button to upgrade your account to Talk2m Pro.
For more information about this upgrade, check the Credit & Contract section.
Contacts:
Lists the contact people encoded for this Talk2m account.
The contact information will be used for server maintenance announcements or mailings of other important information.
Click on the Modify... button to add other contacts.
Notice
Clicking on Show advanced settings... will display further sections:
Custom fields:
Displays the 3 custom field names linked to each user and each Ewon.
Click on the Modify... button to change the names of the custom fields
Ewon Auto-Registration:
Displays the Global Registration Key (GRK) for the account.
Click on the Modify... button to generate a new key.
Click on Export Key to SD card... to save the key for use later.
See the Ewon Auto-Registration section for more information.
API Tokens:
Displays information about how many API tokens are current defined for the Talk2m account.
Click the Manage... button to add, delete, or update the API tokens.
See the Talk2m API section for more information about API tokens.
M2U:
Displays the defined M2U links.
Click on the Modify... button to encode and specify the M2U links.
Privacy:
It is possible to locate your Ewons based on their WAN connectivity. The Ewons will then appear in the Map view of Ecatcher and in the Map view of M2web.
Geolocation can be enabled or disabled for all Ewons on the account from the Privacy section.
In accordance to the Terms of Service for Talk2m, under some circumstances, automatic security patch upgrades (ASPU) may be applied to your Account and to all Devices with a new software version containing a security patch.
If remote management is disabled in the Privacy section, these patches will not be applied automatically.
More information can be found in our Talk2m - Terms Of Use.
M2web Logo Program:
This option allows you to personalize your M2web portal with custom colors and images and authorize the implementation of the M2web login form on a custom web page. For more information, please check our AUG-0060-00 - M2web Logo Program
Credit & Contract
The Credit & Contract section displays the current credit balance of your Talk2m account.
Example of the credit balance in a Talk2m Account:
This section also displays the number of concurrent connections available in your Talk2m account.
A concurrent connection = one user connected to an Ewon through Ecatcher
On an account with 3 concurrent connections, 3 different users can connect to different (or to the same) Ewon simultaneously with Ecatcher.
On a free+ account only 1 concurrent connection is available.
Click on the Credit and payments... button to display the monthly consumption and connection reports.
Click on the Talk2m FAQ... link to be redirected to the FAQ Section about our products & solutions.
Click on the Request Talk2m Pro... button to request the switch of your Talk2m account to a Talk2m Pro account.
Click on the Learn more about Talk2m Pro... link to be redirected to the Talk2m Pro presentation & pricing.
Credit and Payments
The Credit and Payments window allows you to open the connection and consumption reports for each month.
You can find your contract details in the table that displays contract information concerning your Talk2m account.
You'll find information here about:
Account Type
SMS price
VPN Traffic included
DataMailbox Usage
The reports for the current month are also available. The reports for past months can be downloaded in 3 different formats:
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Click on the Account option.
Scroll down to the Credit and Contract section.
On the lower right corner, clck on the Credit and Payments... button.
Click on the blue arrow to select the report format and start the download.
Notice
You can make payments to purchase additional SMS packages on this screen.
How to upgrade your Talk2m account from free to a light or pro plan?
Only an administrator of a Talk2m account can request an upgrade to a Talk2m light/pro plan.
Log into your Talk2m account via Ecatcher using your credentials (Account Name, User Name and Password).
Go to your Talk2m Account properties.
Click on Account in the left menu. This option will display all your Talk2m account properties.
Go to the Credit & Contract section.
If you wish to learn more about the benefits of Talk2m Pro, click on Learn about Talk2m light/pro or the Talk2m FAQ at the bottom of the Credit & Contract section before requesting the upgrade.
To upgrade your Talk2m free account to the light/pro plan (*), click on the Request Talk2m light/pro button to submit an upgrade request.
* Included VPN Traffic & DataMailbox Data points are defined by your Talk2m Plan.
The wizard pop-up guides you through several steps:
Account Information Verification
Contact Details Confirmation
Talk2m Pro - Terms of Use Approval
Talk2m Pro - Account Details and Confirmation
The last wizard pop-up summarizes your Tak2M account details and confirms the success of the upgrade.
Talk2m Pro is now activated. A reboot of Ecatcher is required to log you in to the Pro account interface.
Notice
The administrative contacts listed on your Talk2m account will receive each month an account statement including your credit balance and information about the monthly activity on your account.
This list can be updated via your account properties in the contact section.
Once the Talk2m Pro update wizard is finalized, an acknowledgment email will be sent to your inbox with the account details & reference.
Custom Fields
Ecatcher allows adding custom information to each Ewon and to each user.
You have at your disposal 3 custom fields for Ewons and 3 other custom fields for users.
These custom fields are displayed inside the Ewons list and user list.
They can also be used to sort or to filter out specific Ewons or users.
You can specify the names given to these 6 custom fields (3 for Ewons and 3 for users) under the advanced settings section of the account page.
To set up your Custom Fields specification:
Click on the Account option from the left menu.
Click on Show advanced settings... link.
Go to the Custom fields section and click on Modify....
Security Policy
The Security Policy defines the password syntax requirements for all users of the account.
Only members of the Administrators group can edit the Password policy.
To set up your Password Policy:
Click on the Account option from the left menu.
Go to the Security Policy section.
Click on the Modify password policy... button.
You can select between two different password policies:
Standard: All passwords of the account will have to meet 3 different criteria:
- length of minimum 8 characters
- including at least one letter
- including at least one digit OR one special character
Notice
Two-Factor Authentication: Remember this PC option is allowed (no expiration).
Enforced: All passwords of the account will have to meet 4 different criteria:
- length of minimum 8 characters
- including at least one letter
- including at least one digit
- including at least one special character
Notice
Two-Factor Authentication: Remember this PC option is not allowed.
Important
If the admin user changes the Password Policy after users have already been created, their existing passwords remain valid even if they do not meet the new policy.
The new policy will apply only to new users or if the existing user changes his password.
Log
The account logs reflect all different actions and events of your Talk2m account.
To display the logs of your account:
Click on the Log button on the top of the window.
Beneath the title Log, you will see a button Switch to detailed logs or Switch to raw logs as there are two ways to check the logs:
The detailed logs:
With this view, you will be able to sort your events based on different parameters
Click on the column title to sort by that field.
Right-click on the column title to select the columns to display.
You can use the Filters button to filter the displaying logs by message type such as User messages or Errors.
The Export button saves the current log as a file. The raw log will be saved as a text file while the detailed log will be saved as a .csv file.
The raw logs:
You will be able to see the plain text information retrieved from Talk2m. This view doesn't offer any customization.
The information will always be presented in the same way:
The day the event occured.
The time.
The name of the Ewon or User triggering the event.
Whether this event was triggered by an Ewon or a User.
The event itself (Connection/disconnection of user, Wake up of an Ewon...).
Reports
The Reports menu allows you to open the connection and consumption reports for each month.
The upper section displays the current month's reports in PDF format.
The lower part allows you to open the reports of past months. These reports can be downloaded in 3 different formats:
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Click on the blue arrow next to the log.
Select the report format and start the download.
Ewon autoregistration
There are two ways to use the Ewon autoregistration feature:
By running the Talk2m Connection wizard on the Ewon and using an unused Ewon name during this wizard.
The Ewon will then be added automatically to the Talk2m account.
The Global Registration Key (GRK) can be used to automatically link an unregistered Ewon to a Talk2m account.
The GRK needs to be exported to an SD card or USB key. This SD card or USB key can then be used to configure an Ewon that isn't linked to a Talk2m account.
Click on the Modify button to renew the Global Registration Key. This will revoke the existing GRK and generate a new one.
For more information, check the Auto-Registration Export section.
Autoregistration Export
The Autoregistration Export option copies the Global Registration Key (GRK) to an SD Card or USB drive.
This SD Card or USB drive can then be inserted into an unregistered Ewon to automatically link this Ewon to the Talk2m account.
Click on Export Key to SD Card to start the process.
Select the destination path on the USB Stick/SD-Card and write a description if needed.
Notice
This description will appear in the description column from the Ewons list view.
For more details on how to use the SD card / USB drive with the Ewon, please refer to the AUG-0062-00: Easy Commissioning via SD Card & USB Drive.
Approve an Ewon
When the Global Registration Key (GRK) is used to add an unregistered Ewon to a Talk2m account, an approval is needed to fully integrate the new Ewon.
Click on the Approved button to add an imported Ewon into the Talk2m account.
Two choices are available :
Approve this Ewon: The Ewon is added to the Talk2m account and is ready to be connected (if online).
You will be prompted to enter the properties for the Ewon. See Add an Ewon section.
Replace an existing Ewon: The existing but unused Ewon in the Talk2m account is replaced by the newly imported Ewon.
The properties of the old Ewon are transferred to the new Ewon.
M2U
M2U is a secure communication channel that allows you to push data a third-party server using HTTPS.
Beginning with Ewon firmware 11.1s0, Ewons can push data directly over HTTPS.
This functionality should be used instead of M2U. M2U remains for backwards compatibility.
Learn how to use the Ewon to perform direct HTTPS push via our Developer Website.
Privacy
The Privacy frame in the Account tab is used to set:
The Geolocation:
By default, the Geolocation for the Ewons on the Talk2m account is enabled.
To deactivate this feature, click on the Disable geolocation button. By deactivating the geolocation, you disable the option for every Ewon in the account. To deactivate the geolocation for a single Ewon, you can go to the Ewon's Configuration Web Interface.
The Automatic Security Patch Upgrade (ASPU):
The ASPU is the application of automatic security patch upgrades (ASPU) to your Ewon devices.
The purpose of applying security patches is to guarantee our global security level of Services and to protect Talk2m global network and its users.
More information can be found in our Talk2m - Terms Of Use.
M2web Logo Program
The M2web Logo Program allows you to customize the appearance of the M2web portal with your own colors, images and style.
The process is based on 3 files:
welcome.png:
The picture located on the left of the login form.
logo.png:
The picture in the banner on top of the page.
skin.ini:
The file that contains all parameters to style your page.
You can also learn how to access the M2web portal via a login / access form implemented directly on your personal web pages.
For more info about this feature, please check the AUG-0060-00 - M2web Logo Program document.