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Ecatcher Online Help

I have received a warning regarding my VPN / Data usage, what will happen?

The Talk2m free plan allows a VPN traffic usage of 3 GB per month and an upload of 5 million datapoints per month to the Talk2m Datamailbox.

When exceeding the VPN traffic/Data upload limits for the month, the Talk2m account is capped and the following will not be possible until the start of the next month:

  • Connect to a device in Ecatcher.

  • Access a device on M2web or Ecatcher Mobile.

  • Upload new data to the Talk2m DataMailbox service.

To avoid any inconvenience, we recommend that you monitor your VPN traffic and data usage. You will find helpful information on how to do so in this FAQ.

Time to consider upgrading to Talk2m pro plan?

The Talk2m pro plan is designed for users who want to maximize the benefits of the global VPN connectivity on all industrial equipment.

In addition to more traffic and data, Talk2m pro offers a strong Service Level Agreement and key features such as more concurrent connections, advanced access control, fine-grained security, offline notifications and unlimited web portal (M2web) and Ecatcher mobile sessions.

Find more information on Talk2m pro: https://www.ewon.biz/cloud-services/talk2m-pro.

Tip

Learn more about the key features of Talk2m pro in our video tutorials.

What happens to Talk2m pro accounts if VPN / Data usage exceeds the monthly limit?

The additional traffic on pro accounts is charged on a monthly basis and is automatically deducted from your Talk2m credit balance.