Skip to main content

Ecatcher Online Help

Talk2m Onsite Firewall Requirements

The section provides customers with the Talk2m servers information: their host name and their IP address.

Important

This document explains in details all the Talk2m Onsite Firewall Requirements addressed to the onsite IT engineers.

  • Talk2m Connection Checker:

    The Talk2m connection checker application tests the compatibility of your network towards Talk2m and can therefore identify potential Talk2m connection issues when using Ecatcher or installing an Ewon device on a network.

    It is recommended to provide your Talk2m account credentials in the Talk2m Connection Checker when running the test. This way, you will know which Talk2m VPN server is linked to your Talk2m account.

    Download for Windows 10

    Download for Windows older than v10

    VPN_servers_1.jpg
  • Talk2m Servers List

    As described in our document, authorizing the entire Talk2m - wildcard - domain *.talk2m.com is the easiest way to configure the onsite firewall or proxy server. For some customers this is not an option and they must whitelist specific IP addresses or host names.

    You can find an list available in the Endpoints for Ewon Devices and the Endpoints for computers and tablets section.

    This list is being updated frequently as servers are constantly being added to the Talk2m environment.

  • Get Talk2m Notifications

    You can monitor the status of Talk2m cloud through the status page:

    2024-05-29_14h17_19.png

    You can subscribe to the Talk2m Notification by clicking Subscribe at the bottom of this page https://www.hms-networks.com/support/cloud-server-status.

    This way you can be notified on:

    - Talk2m services updates regarding server's IP addresses modification,

    - incidents on a Talk2m server,

    - temporary or permanent migration of the Ewons from one Talk2m server to another,

    - planned maintenance...