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WEBfactory 2010

Error when logging in with Current Windows User


The error Error while obtaining the currently logged in user name occurs when the user is automatically logging in with the Current Windows User.


Error while obtaining the currently logged in user name


Windows Authentication is not set to Enable and the NtlmHelper web service (which will only have Windows authentication) can not obtain the user name of the requested call.

  1. Open Internet Information Services (IIS) Manager.

  2. Navigate to Sites > Default Web Site > _WEBfactory 2010 > WebServices.


Navigating to WebServices in IIS

  • In the Features View, double click the Authentication icon.


The Authentication options in IIS

  • Switch Windows Authentication to Enable.


Windows Authentication should be enabled

The Windows Authentication feature is not available by default in Windows 2008 Server.

Click here to learn how to enable this feature in Windows 2008 Server.