Skip to main content

WEBfactory 2010

WEBfactory 2010 Licensing Dongle not recognized on virtual machines


Check out this article and learn how to overcome the situation when the Licensing Dongle is not recognised on virtual machines.


When connecting the WEBfactory 2010 Licensing Dongle using an USB 3.0 port of a host machine and trying to map the dongle port to a virtual machine, a driver error occurs and the virtual machine operating system doesn't recognize the WEBfactory 2010 Licensing Dongle. Only the host operating system recognizes the dongle connected via USB 3.0.


The WEBfactory 2010 Licensing Dongle should be connected to a USB 2.0 port when mapping it to a virtual machine. Most modern virtual machine software will detect the WEBfactory 2010 Licensing Dongle plugged in USB 2.0 by default, without manual mapping.